You need to know that your fluid control solutions and the equipment they are installed in can continue to be used beyond the warranty. Submarines, for example, can take ten years to be built and are in service for 30 years before a full refit. You need to be able to trust that any issues are handled in a timely manner so that you can minimise downtime and be back up and running as quickly as possible. You need a safety net where any issues are dealt with by the original manufacturer and experts in aftermarket care.
At Hale Hamilton, the quality and performance of our aftermarket care are as important as for our products. Our through-life support solutions are tailored to each system, product and situation. Our technicians provide bespoke services based on the individual companies’ or authorities’ requirements, from providing OEM spare kits to full on-site operational support contracts. All repaired products are issued with new certificates of conformity.
Getting you back and running fast
Repairing a part or a system is often much quicker and less costly than manufacturing a new one while maintaining the robust quality of the new—especially if the OEM has made the equipment product obsolete. This is why we have a dedicated aftermarket team with KPIs for response times. We offer 24/7 support and on-site field servicing and at our dedicated aftermarket workshop.
Trusted Partner
In addition to working with customers to repair valves and other products, we are a trusted partner for root cause analysis and planned services.
Since customers need their equipment to last as long as possible beyond warranty, we have an experienced team who will strip and survey to find out how to make the equipment last longer once the repaired part is in place. Even if the root cause is contamination due to the failure of another manufacturer’s part, we can help you.
